At Freedom Electra, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website, become a franchise partner, or attach your car to our fleet.

1. Information We Collect

We collect information to provide and improve our services. The types of personal information we may collect include:

  • Contact Information: Your name, email address, phone number, and physical address.

  • Business Details: Information related to your franchise partnership or car ownership, such as business name, number of vehicles, and financial details.

  • Technical Data: Information about your computer or device, like your IP address, browser type, and operating system.

  • Usage Data: Details about how you use our website, such as pages visited, time spent on the site, and links clicked.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide Our Services: To manage your franchise partnership, facilitate car onboarding, and process payments.

  • To Improve Our Website: To analyze usage data and feedback to enhance the user experience and functionality of our website.

  • For Communication: To respond to your inquiries, send you updates about our services, and provide marketing communications you have opted into.

  • For Security: To protect our website and services from fraud and other illegal activities.

3. How We Share Your Information

We do not sell, rent, or trade your personal information with third parties. However, we may share your information in the following situations:

  • With Franchise Partners: When you, as a car owner, wish to attach your car, we will share your relevant contact information with the appropriate local franchise partner.

  • With Service Providers: We may share your information with third-party vendors who perform services on our behalf, such as payment processing or data analytics. These providers are obligated to protect your information.

  • For Legal Reasons: We may disclose your information if required by law or to protect the rights and safety of Freedom Electra, our partners, or the public.

4. Data Security

We implement a variety of security measures to protect your personal information. We use industry-standard encryption technologies to secure your data and regularly review our security procedures. However, please be aware that no method of transmission over the internet is 100% secure.

5. Your Rights and Choices

You have the right to access, update, or request the deletion of your personal information. You can also opt out of receiving marketing communications from us at any time. To exercise these rights, please contact us using the information below.